T-Mobile Internet customer service
Call T-Mobile Home Internet customer service for information about the T-Mobile 5G Gateway price and setup. Speak with a representative to order your T-Mobile Home Internet today.
Set up your T-Mobile Wi-Fi router
Get connected
T-Mobile 5G Gateway setup is easy. Connect devices to your Wi-Fi by following these simple steps.
- Go to your device settings and select Wi-Fi.
- Turn Wi-Fi on to scan for available networks.
- Select your network name (if you have not set a personalized network name, the default name will be listed on your Gateway label).
- Enter your password (if you have not set one, the password will be listed on your Gateway label).
T-Mobile 5G Home Internet plans
RELY | AMPLIFIED | ALL-IN Over $385/year in extra value included! | |
Monthly price w/ AutoPay, taxes and fees included | $50 $35 w/ voice line w/AutoPay. Plus taxes & fees. | $60 $45 w/ voice line w/AutoPay. Plus taxes & fees. | $70 $55 w/ voice line w/AutoPay. Plus taxes & fees. |
5-Year Price Guarantee Exclusions like taxes & fees apply. | ✔ | ✔ | ✔ |
Unlimited data, no annual contracts, simple setup, T‑Mobile Tuesdays perks, 15-day test drive | ✔ | ✔ | ✔ |
High-performance premium 5G Gateway included | ✔ | ✔ | ✔ |
Standard security | ✔ | ✔ | ✔ |
Advanced Cyber Security($7/mo. value) | ✔ | ✔ | |
Streaming perks: Hulu (With Ads) ($9.99/mo. value), Paramount+ Essential Plan ($7.99/mo. value) | ✔ | ||
Wi-Fi Mesh Access Point included ($5/mo. value) | ✔ | ||
24/7 tech support with Assurant® Personal TechPro ($4/mo. value) | ✔ | ✔ |
Guarantee exclusions like taxes & fees apply. After $15 bill credit with a postpaid voice line. Plus $5/mo. W/out AutoPay. Debit or bank acct. req'd. Guarantees monthly price of internet data on an eligible plan. See exclusions & details at t_mobile.com.
Delivered via 5G cellular network; speeds vary due to factors affecting cellular networks, including data prioritization.
Frequently asked questions
Can I use my own Wi-Fi router with T-Mobile Home Internet, or do I have to use the T-Mobile 5G Gateway?
You cannot replace the T-Mobile 5G Gateway with your own Wi-Fi router or use the Home Internet SIM in a personal router. However, all T-Mobile 5G Home Internet plans include the Gateway device, so you won’t need to find your own compatible router.
What's the difference between the T-Mobile 5G Gateway and a traditional Wi-Fi router?
The T-Mobile 5G Gateway is an all-in-one device that functions as both a 5G modem and a Wi-Fi router, connecting directly to the cellular 5G/4G LTE network via a required SIM card. A traditional Wi-Fi router only provides Wi-Fi and needs a separate external modem (for cable, fiber, or DSL) to connect to the internet.
How do I find the best location for my T-Mobile 5G Gateway for optimal Wi-Fi signal?
To find the best location, choose a spot near a window, elevated, and away from interference like microwaves or thick walls. Use the T-Life app’s "Placement Assistant" to scan for the strongest cellular signal, then test speeds and reposition if necessary.
Is the T-Mobile Gateway a modem or router?
The T-Mobile 5G Gateway is both a modem and a router in a single device. It acts as a modem by converting the 5G/4G LTE cellular signal into internet data and as a router by distributing that internet to your devices via Wi-Fi and Ethernet.